Return & Refund Policy
Thank you for shopping at PS Bajaj Finance & Wholesale Market. We appreciate the trust you place in us for your online purchases. If you are not entirely satisfied with your purchase, we're here to help.
1. Returns:
1.1 Eligibility:
To be eligible for a return, your item must be unused, in the same condition that you received it, and in the original packaging.
1.2 Timeframe:
You have [X] calendar days from the date you received your item to initiate a return.
1.3 How to Initiate a Return:
Please contact our customer service team at support@psbajajholselemarket.in or +91 8755711350 to initiate the return process. Provide your order number, the item you want to return, and the reason for the return.
1.4 Return Shipping:
Customers are responsible for return shipping costs unless the return is due to our error or a defective product.
2. Refunds:
2.1 Processing Time:
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
2.2 Refund Criteria:
Refunds will be issued for the purchase price of the item(s) returned, excluding any shipping costs.
2.3 Original Payment Method:
Refunds will be processed using the original payment method. Please allow [X] business days for the refund to appear in your account.
3. Exchanges:
If you received a defective or damaged item, we will happily exchange it for the same item. Please contact us atsupport@psbajajholselemarket.in or +91 8755711350. to arrange an exchange.
5. Contact Information:
If you have any questions about our return and refund policy, please contact our customer service team at support@psbajajholselemarket.in or +91 8755711350.